3 Things Customers Want from Sales Pros

What do customers really want? According to a study by the Strativity Group: 58% of executives said that their company “does not conduct true dialogue with customers” 67% of executives said that they “don’t meet frequently with customers” 59% said that the role of the customer was “not well-defined” at their companies 54% percent said […]

5 Persuasive Body Language Techniques

There are three Vs of communication: Verbal: the actual words we use. Vocal: the tone, inflection, volume and elimination of filler words. Visual: the visual aids we employ. The most powerful and persuasive of these Vs is the Visual. After all, a picture is worth a thousand words. We process images much quicker than words. Therefore, if you use a […]

Teaching Value: How to Become a Top Sales Rep

The average sales rep has a difficult time gaining access to buying influencers. However, many customers say they would be willing to pay just for the conversation with a Super Star Sales Performer. What is the difference between the average salesperson—approximately 80% of salespeople—and the top sales rep? The Star Performer, according to the customer, teaches […]

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